We are Hiring.
Abacus Insights is a U.S.-based healthcare data platform dedicated to revolutionizing how health plans manage data. Their cloud-native platform helps payer organizations consolidate disparate data—ranging from claims to clinical to member eligibility—into standardized, interoperable structures. This enables analytics, regulatory reporting, and program optimization at scale.
In 2021, Abacus partnered with TechKraft Inc. to augment its platform and engineering capabilities. What began with a lean team of 10 engineers rapidly scaled into a multi-disciplinary 85+ member offshore force covering everything from data operations and product QA to business analysis, SWAT, delivery management, and business enablement functions like HR, Finance, Operations, and Infrastructure.
To support this long-term growth and secure infrastructure needs, TechKraft established a dedicated Offshore Development Center (ODC) in Kathmandu, Nepal, operating under strict HIPAA and ISO 27001 standards. Today, the engagement is executed under a Build-Operate-Transfer (BOT) model, enabling Abacus to scale with autonomy while reducing total cost of ownership.
Scaled Abacus team to a multi-disciplinary offshore force supporting diverse business requirements.
To fulfill enterprise compliance needs and day-to-day operational reliability, TechKraft built and fully managed an Offshore Development Center (ODC) in Kathmandu.
Transformed delivery model from ODC to BOT Ownership Transfer at Zero Capex.
Scaled Abacus team to a multi-disciplinary offshore force supporting diverse business requirements.
To fulfill enterprise compliance needs and day-to-day operational reliability, TechKraft built and fully managed an Offshore Development Center (ODC) in Kathmandu.
Transformed delivery model from ODC to BOT Ownership Transfer at Zero Capex.
Abacus faced operational inefficiencies, talent shortages, and regulatory complexities that limited their potential before partnering with TechKraft.
Abacus previously engaged multiple contractors and vendor firms across various geographies. This created communication lags, lack of shared goals, and no consolidated performance metrics or accountability standards.
Without a centralized documentation process or institutional knowledge framework, onboarding new team members was time-consuming. Context gaps across teams led to inconsistencies and redundant work.
The U.S. market lacked cost-effective, healthcare data-literate engineering talent. Hiring was slow, expensive, and operational scaling was hindered.
Building an in-house offshore team in a foreign location introduced compliance, legal, and operational risks that Abacus wasn’t resourced to handle alone.
To scale responsibly and deliver for their clients, Abacus needed a partner to fulfill key roles to achieve their objectives.
Translate BRDs into ETL logic, align priorities with product teams, and document transformation paths.
Operate data pipelines, resolve ingestion issues, align outputs with Technical Specification Documents (TSDs).
Validate transformation logic (TST docs), conduct null-value checks, smoke tests, and build automated validation scripts.
Monitor data availability, ingestion jobs, job failures, and manage SLA-driven delivery for payer clients.
Manage agile ceremonies, track sprint velocity, coordinate delivery between client and offshore squads.
A rapid-response unit deployed for debugging, platform stabilization, and implementation crises.
In addition to providing strong technical and engineering solutions, TechKraft supported Abacus with complete business enablement functions—HR, Finance, Operations, and Infrastructure—allowing Abacus to focus solely on its product and clients.
TechKraft began the engagement with a 6-week deep-dive into Abacus’s product and engineering landscape. Following this assessment, a structured roadmap was co-developed across:
Hiring was executed in 3 waves:
To fulfill enterprise compliance needs and day-to-day operational reliability, TechKraft built and fully managed an Offshore Development Center (ODC) in Kathmandu. This hub was not limited to IT provisioning—it was a turnkey ecosystem built to support long-term growth.
TechKraft implemented a centralized documentation structure, ensuring consistent knowledge handoff and faster onboarding cycles:
TechKraft coordinated with legacy vendors and Abacus leads to:
TechKraft absorbed all infrastructure, HR, finance, and compliance costs—eliminating upfront Capex for Abacus. The structured three-wave hiring model combined with internal onboarding bootcamps allowed for fast, low-risk expansion.
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