Techkraft Inc. (“we,” “our,” or “us”) is committed to safeguarding the privacy of our users and clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. It also explains your rights regarding your personal data and how you can exercise these rights.
1. Information We Collect
We collect both personal and non-personal information to enhance our services.
Types of information we may collect include:
Personal Information: This includes your name, email address, phone number, job title, company name, and billing information.
Usage Data: Data related to your use of our website, services, and applications, such as IP address, browser type, operating system, pages visited, and time spent on each page.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your interaction with our site and services.
2. How We Use Your Information
We may use your information for the following purposes:
Service Delivery: To provide the services you have requested, including technical support, project management, and software solutions.
Personalization: To personalize content, features, and user experience based on your preferences and usage patterns.
Communications: To send you service-related updates, marketing communications (if opted-in), and respond to your inquiries.
Analytics and Improvements: To conduct research, analysis, and reporting to improve our services and product offerings.
Legal and Compliance: To comply with legal requirements, enforce our terms of service, and protect the rights, property, and safety of our users and partners.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: We may engage third-party service providers to assist with the operation of our website and services, such as cloud hosting, data analytics, or payment processing. These third parties are bound by contractual obligations to protect your data.
Legal Authorities: We may disclose your data to government or law enforcement officials to comply with legal obligations, protect our rights, or prevent illegal activity.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction.
4. Data Security
We employ robust technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption: We use encryption to safeguard sensitive data during transmission.
Access Controls: Access to personal information is restricted to authorized personnel only.
Regular Audits: We perform regular security audits and vulnerability assessments to ensure the safety of your data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely dispose of it.
6. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal information:
Access: You can request a copy of the personal data we hold about you.
Rectification: You have the right to request corrections to inaccurate or incomplete information.
Erasure: You can ask us to delete your personal data when it’s no longer necessary for the purposes it was collected.
Portability: In some cases, you can request a transfer of your personal data to another service provider.
Object to Processing: You have the right to object to the processing of your personal data for certain purposes, such as marketing.
To exercise these rights, please contact us at info@techkraftinc.com.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and improve our services.
What are Cookies? Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, understand how you use our site, and tailor content accordingly.
Types of Cookies We Use:
Essential Cookies: Required for basic functionality, such as authentication.
Performance Cookies: Collect data on how you interact with our website for analytics purposes.
Targeting Cookies: Track your browsing behavior to deliver relevant ads.
You can control and manage cookies through your browser settings. Disabling cookies may limit the functionality of our services.
8. International Data Transfers
As a global company, we may transfer your personal data to countries outside your jurisdiction for processing. In such cases, we ensure that adequate safeguards, such as standard contractual clauses, are in place to protect your data.
9. Children’s Privacy
Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting on this page. We encourage you to review this policy periodically to stay informed of updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
This Privacy Policy is governed by and construed under the laws of the Federal Democratic Republic of Nepal, without regard to conflict of law principles.
